MASK USE AND SOCIAL DISTANCE
- Mandatory within the entire hotel. Once seated inside the bar, lounge or restaurant, its use will not be necessary.
- It is not mandatory, although it is advisable to use it on the terraces, in the gardens and the pool area until you are seated.
- It is not necessary to use it inside the rooms and terraces of the rooms.
- Masks prescribed from the age of 6 years onwards.
- The mandatory social distance is 1.50 m.
- Lifts: only one person, a couple, a family or a group.
CHECK-IN & CHECK-OUT
- Check-in time: 3.00 p.m.
- Check-out time: 12.00 p.m.
- Please keep to these times as this will help us to comply with the cleaning protocols. Thank you.
- Limited capacity to guarantee social distance.
- Transfer to Muleta through the hotel bus service or by own car.
- Maximum capacity bus 25 people, once full you will have to wait for the next one.
- Access only with prior reservation made in person at the hotel reception indicating the transport to use.
- Muleta Bus: mandatory use of a mask. Each trip the bus will be disinfected.
- Sun loungers and tables: They are not reserved, only the access to Muleta is reserved. For use, please contact our Muleta staff.
- Assisted buffet served at the table on the Deia Terrace.
- In case of bad weather, it will be served in the Restaurant Es Jardí.
- Fill in the order and leave it hanging outside the room the night before.
- You can repeat as much as you want.
- Breakfast room service only in case of early check-out. A cold continental breakfast will be served.
- Limited capacity. Please wait to be attended for the use of sun loungers. They are not reserved.
- Respect the social distance of 2 meters within the pool, and the regulations for the use of the pool.
- The service of the bar & restaurant will be at the table. Please wait to be attended. QR Menu.
RESTAURANT ES JARDI & LOUNGE BAR-TAPAS
- Limited capacity. Please wait to be attended. QR Menu.
- Table reservations can be made.
- Water and beer. If you wish more products from our list, please contact reception.
LUGGAGE & COURTESY ROOM
- Exclusive use as luggage storage. Shower out of service.
- Access only for the hotel staff.
- Please take it into consideration in case of late check-out.
TEMPORARILY CLOSED SERVICES
- GYM, Wellness and Restaurant Can Quet.
More information about adjustments of our services (Covid-19)
Updated June 15, 2020.