Privacy policy
Below you will find the privacy policies applicable to the following personal data processing activities carried out by the entity EXPLOTACIONES HOTELERAS ES MOLI S.A.:
WEBSITE USERS
Last updated: April 2019
Please read this privacy policy carefully. It contains important information about the processing of your personal data and the rights granted to you under the applicable regulations. We reserve the right to update our privacy policy at any time as a result of business decisions, as well as to comply with any legislative or case-law changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you may contact us through the channels indicated below.
You declare that the data you provide to us, now or in the future, are correct and truthful and you undertake to inform us of any changes thereto. If you provide personal data relating to third parties, you undertake to obtain the prior consent of the persons concerned and to inform them about the content of this policy.
Who is responsible for processing your data?
Entity: EXPLOTACIONES HOTELERAS ES MOLI S.A.
Address: Ctra. de Deiá, km 9, 07179 Deiá (Illes Balears)
Phone: +34 971 639 000
Fax: +34 971 639 333
Email: info@esmoli.com
For what purposes will we process your data?
We process the browsing data necessary to enable connection to our website, the data included in any enquiries you may submit in order to address them, and, in general, we process the data of visitors and users of the website to improve the quality of the website and of our services.
How long will we keep your data?
As a general rule, the data generated by browsing will be deleted once the connection has ended. We keep the data relating to any enquiries you may submit for the time necessary to deal with them and, in any event, for the periods provided for in the applicable legal provisions. We will delete your data when they are no longer necessary or relevant for the purposes for which they were collected.
Legal basis for the processing
The legal basis for the processing of Website Users’ data is our legitimate interest in maintaining a corporate website, addressing the enquiries submitted, as well as managing and improving the quality of the Website and our services.
To whom may we disclose your data?
No data will be disclosed to third parties except where required by law.
What are your rights?
You have the right to obtain confirmation as to whether or not we are processing your personal data and, where that is the case, to access them. You may also request that your data be rectified when they are inaccurate or that incomplete data be completed, as well as request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, you may request the restriction of the processing of your data. In such case, we will only process the data concerned for the establishment, exercise or defence of legal claims or for the protection of the rights of other persons.
Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In such case, we will stop processing the data, except for compelling legitimate grounds that override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
You may withdraw the consent you may have given for certain purposes, without affecting the lawfulness of processing based on consent prior to its withdrawal, and you may lodge a complaint with the Spanish Data Protection Agency.
Please be informed that the European Personal Data Protection Regulation also recognises your right to data portability.
To exercise your rights, you must send us a request accompanied by a copy of your national identity document or another valid document identifying you, by post or email to the addresses indicated in the section “Who is responsible for processing your data?”
You can obtain more information about your rights and how to exercise them on the Spanish Data Protection Agency’s website at:
http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/derechos/index-ides-idphp.php
RESERVATIONS/GUESTS
Last updated: April 2019
Please read this privacy policy carefully. It contains important information about the processing of your personal data and the rights granted to you under the applicable regulations. We reserve the right to update our privacy policy at any time as a result of business decisions, as well as to comply with any legislative or case-law changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you may contact us through the channels indicated below.
You declare that the data you provide to us, now or in the future, are correct and truthful and you undertake to inform us of any changes thereto. If you provide personal data relating to third parties, you undertake to obtain the prior consent of the persons concerned and to inform them about the content of this policy.
Who is responsible for processing your data?
Controller: EXPLOTACIONES HOTELERAS ES MOLI S.A.
Postal address: Ctra. de Deiá, km 9, 07179 Deiá (Illes Balears)
Telephone: +34 971 639 000
Fax: +34 971 639 333
Email: info@esmoli.com
For what purposes will we process your data?
We process the data you provide to manage your reservation and your stay and to comply with our legal obligations.
Finally, we may process your data for statistical purposes and for managing the quality of our services. To this end, we may conduct satisfaction surveys, although completing them is not mandatory, or collect the opinions and photos you send us about your stay.
How long will we keep your data?
As a general rule, we keep your data for the duration of the relationship you maintain with us and, in any event, for the periods provided for in the applicable legal provisions. We will delete your data when they are no longer necessary or relevant for the purposes for which they were collected. In accordance with the applicable regulations, we keep the guest registration books of travellers staying at our establishment for three years, counted from the date of the last of the registration sheets included therein.
Legal basis for the processing
The legal basis for the processing of guests’ and users’ data is:
The performance of the accommodation reservation contract, the provision of the services requested or contracted, and the management of the promotional actions in which you participate.
Compliance with our legal obligations, in particular Law 8/2012 of 19 July on tourism in the Balearic Islands and other tourism regulations, Organic Law 4/2015 of 30 March on the protection of public safety and its implementing regulations, and accounting and tax regulations.
Finally, our legitimate interest in managing and improving the quality of our services.
To whom may we disclose your data?
Your data will only be disclosed to third parties in the following cases:
When you authorise the receipt of messages and wish to be reachable during your stay.
Under the applicable legislation on the protection of public safety, we are required to provide information about your stay to the State Security Forces.
Publication on the Website of the comments, opinions or photographs you send us evaluating your stay at the hotel.
What are your rights?
You have the right to obtain confirmation as to whether or not we are processing your personal data and, where that is the case, to access them. You may also request that your data be rectified when they are inaccurate or that incomplete data be completed, as well as request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, you may request the restriction of the processing of your data. In such case, we will only process the data concerned for the establishment, exercise or defence of legal claims or for the protection of the rights of other persons.
Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In such case, we will stop processing the data, except for compelling legitimate grounds that override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
You may withdraw the consent you may have given for certain purposes, without affecting the lawfulness of processing based on consent prior to its withdrawal, and you may lodge a complaint with the Spanish Data Protection Agency.
Please be informed that the European Personal Data Protection Regulation also recognises your right to data portability.
To exercise your rights, you must send us a request accompanied by a copy of your national identity document or another valid document identifying you, by post or email to the addresses indicated in the section “Who is responsible for processing your data?”
You can obtain more information about your rights and how to exercise them on the Spanish Data Protection Agency’s website at:
http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/derechos/index-ides-idphp.php
NEWSLETTER AND COMMERCIAL INFORMATION
Last updated: April 2021
Please read this privacy policy carefully. It contains important information about the processing of your personal data and the rights granted to you under the applicable regulations. We reserve the right to update our privacy policy at any time as a result of business decisions, as well as to comply with any legislative or case-law changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you may contact us through the channels indicated below.
You declare that the data you provide to us, now or in the future, are correct and truthful and you undertake to inform us of any changes thereto. If you provide personal data relating to third parties, you undertake to obtain the prior consent of the persons concerned and to inform them about the content of this policy.
Who is responsible for processing your data?
Controller: EXPLOTACIONES HOTELERAS ES MOLI S.A.
Postal address: Ctra. de Deiá, km 9, 07179 Deiá (Illes Balears)
Telephone: +34 971 639 000
Fax: +34 971 639 333
Email: info@esmoli.com
For what purposes will we process your data?
We process the data you provide to keep you informed, including by electronic means, about our offers or promotional campaigns.
How long will we keep your data?
Data processed for commercial purposes will be kept until you request their deletion. We will delete your data when they are no longer necessary or relevant for the purposes for which they were collected.
Legal basis for the processing
The legal basis for sending commercial communications is your consent.
To whom may we disclose your data?
No data will be disclosed to third parties except where required by law.
What are your rights?
You have the right to obtain confirmation as to whether or not we are processing your personal data and, where that is the case, to access them. You may also request that your data be rectified when they are inaccurate or that incomplete data be completed, as well as request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, you may request the restriction of the processing of your data. In such case, we will only process the data concerned for the establishment, exercise or defence of legal claims or for the protection of the rights of other persons.
Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In such case, we will stop processing the data, except for compelling legitimate grounds that override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
You have the right to object at any time to the processing of your data for direct marketing purposes, including the creation of marketing profiles. In such case, we will stop processing your personal information for such purposes.
You may withdraw the consent you may have given for certain purposes, without affecting the lawfulness of processing based on consent prior to its withdrawal, and you may lodge a complaint with the Spanish Data Protection Agency.
Please be informed that the European Personal Data Protection Regulation also recognises your right to data portability.
To exercise your rights, you must send us a request accompanied by a copy of your national identity document or another valid document identifying you, by post or email to the addresses indicated in the section “Who is responsible for processing your data?”
To object to receiving our commercial communications, it will be sufficient to send an email to: marketing@esmoli.com
You can obtain more information about your rights and how to exercise them on the Spanish Data Protection Agency’s website at: http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/derechos/index-ides-idphp.php
CONTACTS
Last updated: April 2019
Please read this privacy policy carefully. It contains important information about the processing of your personal data and the rights granted to you under the applicable regulations. We reserve the right to update our privacy policy at any time as a result of business decisions, as well as to comply with any legislative or case-law changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you may contact us through the channels indicated below.
You declare that the data you provide to us, now or in the future, are correct and truthful and you undertake to inform us of any changes thereto. If you provide personal data relating to third parties, you undertake to obtain the prior consent of the persons concerned and to inform them about the content of this policy.
Who is responsible for processing your data?
Controller: EXPLOTACIONES HOTELERAS ES MOLI S.A.
Postal address: Ctra. de Deiá, km 9, 07179 Deiá (Illes Balears)
Telephone: +34 971 639 000
Fax: +34 971 639 333
Email: info@esmoli.com
For what purposes will we process your data?
We will process your data for contact management and for maintaining reciprocal communications.
How long will we keep your data?
We keep your data for the periods provided for in the applicable legal provisions and for the time necessary to address any potential liabilities arising from the processing. We will delete your data when they are no longer necessary or relevant for the purposes for which they were collected.
Legal basis for the processing.
The legal basis for processing your data is our legitimate interest in contact management.
To whom may we disclose your data?
Your data will not be disclosed to third parties except where required by law.
What are your rights?
You have the right to obtain confirmation as to whether or not we are processing your personal data and, where that is the case, to access them. You may also request that your data be rectified when they are inaccurate or that incomplete data be completed, as well as request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In certain circumstances, you may request the restriction of the processing of your data. In such case, we will only process the data concerned for the establishment, exercise or defence of legal claims or for the protection of the rights of other persons.
Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In such case, we will stop processing the data, except for compelling legitimate grounds that override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.
You have the right to object at any time to the processing of your data for direct marketing purposes, including the creation of marketing profiles. In such case, we will stop processing your personal information for such purposes.
You may withdraw the consent you may have given for certain purposes, without affecting the lawfulness of processing based on consent prior to its withdrawal, and you may lodge a complaint with the Spanish Data Protection Agency.
Please be informed that the European Personal Data Protection Regulation also recognises your right to data portability.
To exercise your rights, you must send us a request accompanied by a copy of your national identity document or another valid document identifying you, by post or email to the addresses indicated in the section “Who is responsible for processing your data?”
You can obtain more information about your rights and how to exercise them on the Spanish Data Protection Agency’s website at:
http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/derechos/index-ides-idphp.php